Last updated: June 15 2025
Welcome to www.plainai.co.uk (the “Site”). Plain AI (“we,” “our,” or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using the Site, you agree to the collection and use of your information as outlined in this Privacy Policy.
The Site is entirely owned and operated by SF Cooper Ltd, Company number 09208240. If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 Email: contact@plainai.co.uk
We collect and process the following types of personal data:
Contact Information – Your name, email address, and any details you provide when signing up for newsletters, completing forms, or making inquiries.
Payment Information – If you purchase a service, payment details will be processed securely via third-party payment processors (e.g., Stripe or PayPal).
When you visit our Site, we automatically collect certain data, including:
Technical Data – Your IP address, browser type, operating system, and referring URLs.
Usage Data – Information about how you interact with our Site, such as pages visited and time spent on each page.
We use cookies to improve user experience, analyse traffic, and optimise our Site. This is through a system called Google Analytics. You can manage your cookie preferences through your browser settings. See our Cookie Policy for more details.
We use your data to:
Provide and manage our services (e.g. newsletters, courses).
Respond to your inquiries or support requests.
Improve our Site’s functionality and user experience.
Comply with legal obligations.
We will never sell, rent, or trade your personal data.
Under UK GDPR, we process your data based on one or more of the following legal grounds:
Your Consent – When you sign up for our newsletter or opt into marketing.
Contractual Obligation – When we provide a service you’ve purchased.
Legal Compliance – When we must process data for tax, accounting, or regulatory requirements.
Legitimate Interest – To improve our services and website experience.
We may share your data with:
Service Providers – Such as email marketing tools (e.g., Beehiiv) and payment processors (e.g., Stripe).
Legal Authorities – If required by law.
All third-party providers adhere to strict data protection standards.
We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
As a UK resident, you have the following data protection rights:
✔ Right to Access – Request a copy of the data we hold about you.
✔ Right to Rectification – Request corrections to inaccurate or incomplete data.
✔ Right to Erasure ("Right to Be Forgotten") – Request deletion of your personal data under certain conditions.
✔ Right to Restrict Processing – Request to limit how we use your data.
✔ Right to Data Portability – Request to transfer your data to another service.
✔ Right to Object – Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at: [email protected].
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 www.ico.org.uk
Our Site may contain links to external websites. We are not responsible for their privacy practices, so please review their policies before providing any personal data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please check back periodically to stay informed.
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: contact@plainai.co.uk